Class Attendance Policies
Registration, Payment, Attendance & Cancellation Information
The Illinois Fire Chiefs Association (IFCA) and Illinois Fire Chiefs Educational and Research Foundation (IFCERF) are committed to providing high-quality educational programs that support fire service professionals throughout Illinois.
Please review the following policies before registering for a class or educational program.
Before You Register: Participants are responsible for reviewing applicable course prerequisites, payment requirements, cancellation deadlines, and attendance expectations.
Registration & Participation
Participants are responsible for:
- Meeting all course prerequisites prior to registration.
- Confirming attendance before the first day of class.
- Maintaining a professional learning environment.
- Completing all required coursework and assignments.
- Respecting instructors, fellow participants, and training facilities.
Payment Policy
Payment Deadline: Payment is due in full at least seven (7) days before the first day of class.
- Departments may submit a purchase order in lieu of payment prior to the course.
- Participants with unpaid balances may be removed from the class roster.
- Course completion certificates and certification submissions may be withheld until payment is received.
Cancellation & Refund Policy
Refund eligibility is determined by when the cancellation request is received in relation to the scheduled course start date.
| Cancellation Timing | Refund |
| More than 7 days before the course | 100% |
| 3 to 7 days before the course | 75% |
| After the course begins | No Refund |
Additional Cancellation Conditions
- All cancellation requests must be submitted in writing to the IFCA office.
- Participants who register but do not attend without cancelling remain responsible for the full course fee.
Attendance Requirements
Participants must attend all required class sessions to receive course completion credit, certificates, or eligibility for certification testing.
Certificates & Certification
- Course completion certificates will be emailed within two weeks of successful course completion.
- Many IFCA educational programs qualify for Illinois Office of the State Fire Marshal (OSFM) certification credit.
- Participants are responsible for ensuring the courses they register for meet their individual certification requirements.
Grant-Funded Programs
Certain educational programs may be supported through grant funding and may have additional eligibility or attendance requirements. Participants who fail to attend grant-funded classes may be responsible for associated course fees.
Scholarships
Scholarship recipients should follow the instructions provided with their award and notify the IFCA office after registering to ensure scholarship funds are applied appropriately.
Accessibility & Accommodations
IFCA and IFCERF are committed to providing equal access to educational programs and complying with the Americans with Disabilities Act (ADA).
Participants requesting accommodations should submit their request and supporting documentation at least two weeks prior to the start of class.
Questions About Class Policies?
For assistance with registration, payment, cancellation requests, accommodations, or other class-related questions, please contact the IFCA office.
Email: info@illinoisfirechiefs.org
Phone: (847) 966-0732

